Last updated: 21 June 2026

RORIWIPERS respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our products and services.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect and process personal information including:

• Full name

• Billing and shipping addresses

• Email address

• Phone number

• Payment and transaction information

• Order history

• Communications and correspondence with us

• Device, browser, IP address, and technical information

• Website usage and analytics data

We only collect personal information that is reasonably necessary to provide our products, services, and customer support.

How We Collect Personal Information

We may collect personal information:

• Directly from you when you place an order, contact us, submit an enquiry, subscribe to updates, or otherwise interact with our website

• Automatically through cookies, analytics tools, and similar technologies

• Through Shopify and other service providers that assist us in operating our business

• From third parties where authorised by law or with your consent

How We Use Personal Information

We may use personal information to:

• Process and fulfil orders

• Arrange shipping and delivery

• Process returns, refunds, exchanges, and warranty claims

• Provide customer service and support

• Improve our website, products, and services

• Detect and prevent fraud or unauthorised activity

• Communicate with you regarding orders, enquiries, and customer service matters

• Send marketing communications where permitted by law and where you have not opted out

• Comply with legal and regulatory obligations

Disclosure of Personal Information

We may disclose personal information to trusted third parties where reasonably necessary, including:

• Shopify

• Payment processing providers

• Shipping and fulfilment providers

• Website hosting and technology providers

• Analytics and marketing service providers

• Professional advisers

• Government authorities, regulators, or law enforcement agencies where required by law

We do not sell personal information to third parties.

Shopify

RORIWIPERS is powered by Shopify. Shopify provides the e-commerce platform that enables us to offer products and services through our website.

Personal information submitted through our website may be processed by Shopify and its service providers in accordance with Shopify's Privacy Policy.

Cookies and Analytics

Our website uses cookies and similar technologies to improve functionality, analyse website traffic, enhance user experience, and support marketing activities.

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website functions.

Overseas Disclosure

Some service providers used by RORIWIPERS, including Shopify and associated technology providers, may store or process personal information outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure that recipients handle the information in accordance with applicable privacy obligations.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Retention of Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Access and Correction

You may request access to personal information we hold about you and request correction of inaccurate or incomplete information.

Requests may be submitted using the contact details provided below.

Marketing Communications

Where permitted by law, we may send promotional emails and marketing communications.

You may unsubscribe from marketing communications at any time by using the unsubscribe link provided in our communications or by contacting us directly.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Children's Privacy

Our products and services are not directed toward children. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be published on this page together with the revised effective date.

Contact

If you have any questions regarding this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy-related enquiry, please contact:

RORIWIPERS

Email: contact@roriwipers.com.au

We will endeavour to respond to privacy enquiries within a reasonable timeframe.